AI agents for customer service

The AI agent that answers your customers. Day and night.

PalAgent automates customer service, answers enquiries and helps your team sell and communicate better. Your agent is available 24 hours a day and speaks with each customer in their own language.

Get started See how it works

Plans from $29 / month · Cancel anytime · English, Spanish and German support

PalAgentOnline · AI agent

Hi, do you ship to Germany? And how long does it take?

Yes, we ship to Germany. Standard delivery takes 3 to 5 working days and is free on orders over €50. Would you like me to check a specific product for you?

¿Puedo cambiar la talla después de comprar?

Claro. Tienes 30 días para cambiar la talla sin coste. Te envío el enlace para iniciar el cambio.

Write a message…↵

Customer serviceSales enquiriesOrder questionsBookingsLead qualificationAfter-sales

What PalAgent does

One agent. Three jobs done properly.

Built for businesses that want faster answers without growing the support queue.

Automates customer service

Answers common questions instantly from your own content: products, orders, policies, opening hours and more.

Supports your sales process

Greets visitors, answers pre-sales questions, qualifies leads and passes hot opportunities to your team.

Communicates in any language

Detects the customer's language and replies in it, so you can serve international customers with one team.

How it works

Live in three steps

Share your knowledge

Give us your website, FAQs and documents. Your agent learns your products, policies and tone of voice.

Set the rules

Decide what the agent can answer, when it hands over to a person and how it should speak for your brand.

Go live

Add the agent to your website and channels. It starts answering at once, and your team steps in when needed.

Multilingual by design

Your customers write in their language. So does your agent.

A customer in Madrid, another in Munich, a third in Manchester: each one gets a natural answer in their own language, with the same accurate information.

Automatic language detection in every conversation
One knowledge base, answers in many languages
Consistent tone of voice across markets
Hand over to your team with a translated summary

PalAgentEn línea · Agente de IA

Hola, ¿hacéis envíos a Alemania? ¿Cuánto tardan?

Sí, enviamos a Alemania. La entrega estándar tarda de 3 a 5 días laborables y es gratuita en pedidos superiores a 50 €. ¿Quieres que revise algún producto en concreto?

Kann ich die Größe nach dem Kauf umtauschen?

Natürlich. Sie können die Größe innerhalb von 30 Tagen kostenlos umtauschen. Ich sende Ihnen den Link zum Umtausch.

Escribe un mensaje…↵

Why teams choose it

Designed to be trusted

Always available

Your agent answers at 3 pm and at 3 am, on weekdays, weekends and holidays.

Human handover

When a conversation needs a person, the agent passes it to your team with the full context.

Answers from your content

Replies are grounded in the information you provide, not in guesswork.

Privacy first

Built with GDPR in mind: data processed for your service only, never sold.

Transparent by default

Customers are told they are talking to an AI agent and can ask for a person.

Clear reporting

See what customers ask, what was resolved and where your content has gaps.

Simple pricing

Plans that grow with you

Monthly pricing in USD, EUR or GBP. No setup fees, no long contracts.

Starter

For small businesses automating their first customer conversations.

$29/mo

1 AI agent · up to 500 conversations / month

Choose Starter

Growth

For growing teams that want support and sales automation together.

$55/mo

3 AI agents · up to 2,500 conversations / month

Choose Growth

Custom

For high volumes, agencies and companies with specific requirements.

Custom

Unlimited agents · volume pricing

Contact sales

Compare all plan features →

Give your customers an answer right now

Choose a plan, tell us about your business and your AI agent can be live the same week.

See pricing Talk to us